COVID-19 Resources

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General Information on COVID-19 Coronavirus


CDC Self Check

City of Omaha Human Rights and Relations Resource Lists

CHI Health

Children’s Hospital

Douglas County Health Department Community resources, community COVID-19 Information line, and community updates 402-552-6645  8 a.m.-8 p.m. Call 211 for assistance after 8 p.m.

FEMA Coronavirus Response (ENGLISH)

FEMA Coronavirus Response (SPANISH)

FEMA Coronavirus Rumor Control

JDRF COVID-19 and type 1 diabetes specific information

KETV Announcement Page

Living with a Visual Disability During the Coronavirus

Methodist Health System 402-815-7425

Nebraska Children

Nebraska Medicine 800-922-0000

NOISE Omaha (primarily North Omaha) List of resources and responses from the North Omaha community

Omaha Scanner Ccompilation of cancellations and closures, news and media releases, guidance and testing  information, testing site information, potential exposure sites, assistance and resources, Nebraska case information, and frequently asked questions

OrthoNebraska 402-609-2600 

IRS Check the status of your economic impact payment

UNMC COVID-19 Resources

Pick-up & Delivery Services

CVS is offering pharmacy delivery. Visit to find store location and request RX fill.

Nextdoor App “Neighbors Helping Neighbors” Program – Nextdoor has created a way for members who want help shopping for needed items or help with of services. It’s as easy as visiting or logging on to the Nextdoor app, which is available on both iOS and Android phones. From there, members click on the “Groups” tab and will see “Shopping help for Neighbors – Walmart”. Members will then be prompted to share a message in the group feed where they can indicate if they need help or want to help. Once members connect in the feed, they can work out details of the shopping trip on the message board or direct message each other to work on the specifics. Neighbors are encouraged to utilize contact-free payment options and delivery methods.

Omaha’s Lee Law Offices are coordinating volunteer efforts to help elderly and the homebound pick up groceries, medications and meals. If you need help, call 402-934-4409 or email

Shopping Angels: If you can’t go to the store or need something picked up and delivered to you, Shopping Angels can help. There are two options. Option 1: Pre-order and pre-pay the store, then request Shopping Angels to pick up your order and deliver it to you. Option 2: You provide Shopping Angels your shopping list and reimburse the Shopping Angel upon delivery using cash, PayPal, or Venmo.  Here’s how to get started: Call 402-804-2051 or complete the online form at

Uber and Lyft will deliver groceries. Uber and Lyft gift cards are available for purchase at grocery and drug stores.

Elderly Specific Resources

COVID-19 Guidance for Older Adults

Intercultural Senior Center If you are over the age of 50 and need a food pantry, please call 402-444-6529. ISC case workers need to be able to speak to the recipient of the food pantry and will arrange for pick-up or delivery.

St. Vincent De Paul parish office 402-496-7988

Senior Shopping Hours for Multiple Stores

Financial, Rent & Utility Assistance

Aid to Dependent Children (ADC) The ADC Program provides financial payments to dependent children, age 18 or younger, and eligible parents who meet financial eligibility requirements. During the national emergency, Good Cause will be granted to all Employment First individuals who did not meet the work requirement beginning the month of March until further notice. In addition, the requirement to develop and complete a self-sufficiency ADC/TANF contract before an ADC case is approved is being waived due to “good cause."

Department of Health and Human Services economic assistance hotline 800-383-2478

Dollar Energy Program Douglas County, Nebraska has allocated funds to provide utility assistance grants to customers of Metropolitan Utilities District and Omaha Public Power District residing in Douglas County who are struggling to afford their bills as a result of COVID-19 pandemic. Customers may be eligible to receive funds that are applied directly to their utility bill.

Emergency Assistance (EA) to Needy Families with Children Must have dependent child in the home. If already on Economic Assistance program, no separate application is required, just call and request assistance. Must be sustainable. High priority processing, usually a 24-hour turn around. Only eligible once in a 12-month period.

Emergency Rental Assistance (ERA) Program Makes available $158 million to assist Nebraska low-income households that are unable to pay rent and utilities due to the COVID-19 pandemic. This program is not available to homeowners, only renters with a lease agreement. Visit for more information.

Low-Income Home Energy Assistance Program (LIHEAP) Assists low-income households in meeting energy costs. Benefits are based on family size, income level, fuel type, and geographic residency in the state. Due to the impact of COVID-19, there may be an increase in the number of households requesting LIHEAP crisis assistance. DHHS may consider the inability to pay home energy costs as a result of the impact of COVID-19 as an extenuating circumstance.

MUD Home Fund Douglas County residents financially impacted by COVID-19 can apply for CARES Act utility assistance. If you are not a Douglas County resident, additional state and local funds are available

Nebraska Telephone Assistance Program/Lifeline assists qualifying low-income individuals with obtaining and keeping telephone services by lowering monthly service and connection rates. Individuals can qualify for NTAP by participating in Medicaid, Supplemental Nutrition Assistance Program (SNAP), Children’s Health Insurance Programs (CHIP), Supplemental Security Income (SSI), Veterans Pension Benefit/Survivors Pension Benefit, Federal Public Housing, or if household income is at or below 135% of the poverty level.

Prosperity Now Tax preparation information; housing & home-ownership assistance; financial assistance including dealing with debt, protecting credit, disaster assistance loans for small businesses; state/local policies; assistance for nonprofits; fundraising during financial crisis; information about student loan deferments

St. Vincent de Paul 402-909-5168 A volunteer will contact you within 24 hours

Spectrum Internet Assist Provides reliable, high-speed internet access at an affordable price for those who qualify. For more details and qualification guidelines visit or call 844-420-9760.

United Way 211 Helpline assistance for families with resources if bills begin to collect because of business closure. If you have rent or utility needs NOW, our team is here for you. Please call 211 or text your zip code to 898211 to explore your options for receiving assistance. The Housing Stability Program assists those eligible with a rent or mortgage payment. Callers are referred to the Housing Stability Program online application via text or email. If eligible, individuals will be connected to a program partner to address the housing assistance needed.

Food Pantries

Divine Mercy Center and Pantry St. Vincent De Paul 2101 Leavenworth St. Call for hours 402-341-1689.

Food Bank for the Heartland Resources

Heart Ministry Center 2222 Binney St. offers an “express” pantry on Tuesdays (Seniors 55+) 10 a.m.-1 p.m.; Wednesdays 10 a.m.-1 p.m.; Thursdays 3:30-5:30 p.m.; Fridays 11 a.m.-2 p.m.; Saturdays 9-11 a.m.

No More Empty Pots Emergency Food Relief Provides emergency response to urgent community needs for food relief. No More Empty Pots partners with local producers, businesses, community organizations and volunteers to meet the demand with available resources. Contact Julia at 402-690-0888 or email

Project Hope, Inc. 6201 N 60th St. Monday, Wednesday, & Friday 11 a.m.-2:45 p.m. The third Saturday of each month, the pantry is located at St. Matthew Lutheran Church, 1725 South 60th St., from 10 a.m.-noon.

The Salvation Army Pick up a food box at the Burrows Center, 6101 NW Radial Highway, 8:30 a.m.-4:30 p.m. Monday through Friday. Phone: 402-898-6090 for most up-to-date information.

Together Omaha Pantry hours Monday-Friday 10 a.m.-noon. Pantry boxes will be distributed from the dock located at the backside of the parking lot. Staff will fill out the USDA waiver form to eliminate personal contact.

Food Security

Millard Food Services Families of Millard Public Schools can pick up meals for their remote learning students. Pick up locations include Ackerman, Anderson, and Millard South High School. Order online at:

Supplemental Nutrition Assistance Program (SNAP) SNAP assists households with limited assets and income to buy the food they need for good health. Households qualify for SNAP benefits based on available household assets, income and certain expenses. If the household is eligible, SNAP benefits are placed on an Electronic Benefits Transfer (EBT) card for the household to buy food. If a SNAP recipient reports a layoff or if they have applied for unemployment due to COVID-19, they would be considered exempt from work requirements.

Women, Infants and Children (WIC) Provides healthy food at no cost, breastfeeding support, nutrition information, and referrals to about 38,000 people across the state each month.

Grocery Delivery

These services currently are in high demand. Delivery might be delayed even up to several days. You may also not be able to use SNAP benefits with many of these services. Contact individual vender to verify which services are available and SNAP compatible.

Hy-Vee Aisles Online – order via website or app

Hy-Vee, in partnership with DoorDash, offers free grocery delivery to people 60 and older, as well as expectant mothers and those considered high risk for COVID-19. This will be available in communities where Hy-Vee Aisles Online delivery orders are fulfilled by DoorDash. The promotion with DoorDash can be used for any available Hy-Vee Aisles Online time slot and will cover as many as 20,000 free deliveries. If you fall into a high-risk category, please use promo code SPECIALDELIVERY at checkout and the $9.95 delivery fee will be discounted from your final total. For more information, visit

Instacart Shop several retailers, including all leading grocers, via the Instacart app or website, Like a personal shopping service that delivers. Instacart offers gift cards that could be used by someone to place your order for delivery if you aren’t tech savvy. Local Instacart retailers include Costco, Bakers, Aldi, Natural Grocer’s, Fresh Thyme, Family fare, CVS, HyVee, Sam’s Club, Petco.

Shopping Angels: We are a grocery delivery program that focuses on preventing the spread of COVID-19 to at-risk individuals. If you or anyone you may know are 60+ years of age, parents of young infants, or have heart, lung, or immune conditions that put you at high-risk, our services are available for you! To receive assistance, or request assistance for a loved one:

  • Contact us by filling out our registration form. You can scan the code above, or get in touch via one of the following contact methods:
    CALL: 402-804-2051 FORM:
  • Connect with your angel: Once completing the form, your Shopping Angel will get in touch with you within a few days to discuss delivery details, to include your list of items, a budget, and delivery date/time.
  • Delivery: Your items will be delivered at your doorstep. Payment for the items themselves is required via cash. Alternative payment methods may be arranged on a case by case basis with your Angel. You only pay for what is on the receipt, no extra delivery fees or charges. Wal-Mart does take EBT for payment of food items only and Baker's will be adding it very soon.

Target Call guest services for help placing orders by phone 800-591-3869 or order online at and utilize Uber or Lyft to pick up your order.

Walmart You may use SNAP benefits to pay for groceries if you do grocery pick up from store.

Senior Shopping Hours for Multiple Stores


College Students in Need of Aira As universities and colleges are shifting to distance learning, some materials and software are inaccessible. Aira is offering free service to college students for the remainder of the spring semester. Email for more information on the program.

EducationQuest: Offices are closed but you can still receive help via phone or computer. Omaha 888-357-6300 ext. 722 or 402-932-0437; Lincoln 800-303-3745 ext. 6653 or 402-479-6653; Kearney 800-666-3721 or 308-234-6310; Scottsbluff 800-303-3745 ext. 6654. Free tools are also available at

Hadley Discussions Hadley creates personalized learning opportunities that employ adults with vision loss or blindness to thrive at home, at work, and in their communities. Hadley offers weekly phone-in sessions where learning experts share tips and insights on a topic, then take questions from participants. The link entitled Hadley discussions will take you to a calendar and then click the sign-up button.

National Braille Press Free downloads of three NBP titles


AA Meetings via Conference Call: Pause a While will host free conference calls for AA meetings at 2 p.m. every day. Call 425-436-6360; Access Code: 422932#

American Council of the Blind: ACB is offering community conference calls for individuals to stay connected during this time of social isolation. To access these calls visit:

Enable Omaha Refurbished computer, tablet, phones for families with school-aged children in Omaha

Free legal assistance Nebraska State Bar Association Volunteer Lawyers Project is a statewide pro bono program of the Nebraska State Bar Association, created by Nebraska lawyers with a common passion―an unwavering commitment to pursue equal justice under the law for the less fortunate and unrepresented in Nebraska.

Iowa Department for the Blind Library

  • IDB Read: Call in and listen to volunteer narrators read live on the phone, followed by a short chat about the book. Mondays and Wednesdays from 4-5 p.m., listen to mysteries. Tuesdays and Thursdays from 10-11 a.m., listen to westerns. Call the library at 515-281-1323 to get the conference call number for IDB Read.
  • Tech Time with Tyler: Wednesdays 8-11 a.m. call Tyler Swett, Accessible Media Specialist, at 515-452-1343 and get your tech questions answered.
  • Braille Bits Online: Fun and lively conversations surrounding all things Braille. Monday and Wednesday 2-2:45 p.m. Contact Denise Bean at 515-452-1338 for more information or to register.

Leader Dogs in Rochester, Michigan, offers an orientation and mobility program and you don't have to be a guide dog user or even want to become a guide dog user to participate. Join their mailing list for conference calls regarding their Leader Dog program at or

Nebraska Disabilities Hotline:

Nebraska Library Commission: Nebraska Library Commission’s Talking Book and Braille Service (TBBS) is part of a nationwide network of cooperating libraries headed by the National Library Service (NLS), a division of the Library of Congress. TBBS provides free audiobooks, audio magazines and Braille through the mail to individuals with a visual or physical condition, or a reading disability which limits use of regular print. More information can be found on TBBS main page: Application information: Sign up for the newsletter at

Radio Talking Book Services RTBS has continued broadcasting with remote readers. The Omaha World Herald, Lincoln Journal Star, Wall Street Journal and the 10 regional newspapers broadcast in their same time slots. Other programming will be the same for the near future. The Program Guide can be found at​​​​

Sproutflix A website featuring films with individuals with IDD as an enjoyable distraction during these times.  

Social Security and COVID-19: For information regarding Social Security benefits and processes during this time, please go to


ENOA Rural Transportation offers medical transportation services for the elderly, disabled and general public in rural Douglas, Sarpy, Washington and Cass counties. All vans are handicapped accessible. Minimum 24 hours advance notice is required. Available Monday-Friday 8 a.m.-5 p.m. Cost varies: 1-10 miles, $3 each way; 11-20 miles $6 each way; 21-40 miles, $7 each way. Call 1-888-210-1093 to reserve a ride. *Currently limited to one passenger at a time.

GoGO Grandparent (Uber for seniors): Once set up, seniors just make a phone call for an Uber ride. No app necessary. Call 855-464-6872 to set up an account.

Goodwill Medical Transportation: Call 402-932-1550 for ride services Monday-Friday, 6 a.m.-5 p.m. Medicaid and private payment accepted. Rates are $18 each way or $42 with wheelchair.

Seniors Helping Seniors offers rides to seniors requiring transportation throughout Omaha and Sarpy County. Call 402-331-3073 to schedule with 24 hours’ notice. Seniors Helping Seniors cannot serve persons confined to a wheelchair. Call for rates and more information.

Mental Health

Boys Town National Hotline: 1-800-448-3000 or visit the organization's website here. It's open 24/7, 365 days a year, and is staffed by specifically trained counselors. This is a great resource for parents/caregivers and families. Email for speech- and hearing-impaired: More information:

Iowa Family Helpline: Available 24 hours a day, 7 days a week 515-243-6147

Methodist Health System Emotional Support Line Free, confidential service 402-815-8255 (TALK) available daily 7 a.m.-7 p.m.

National Suicide Prevention Lifeline 800-273-8255.

Nebraska Family Helpline A great resource for families concerned about a youth experiencing mental or behavioral health issues. Assistance is available 24 hours a day, seven days a week. Call 888-866-8660 or visit

Substance Abuse and Mental Health Services Administration (SAMHSA) Disaster Distress Talk with a counselor, a doctor, or a clergy member anytime of the day or week. Help is available 24 hours a day, seven days a week. Interpreters are available as well. Call the hotline at 800-985-5990 or text TalkWithUs at 66746 or visit

Women’s Crisis Line, Women’s Center for Advancement: If you need domestic violence or sexual assault help services, call the hotline at any time 402-345-7273 or email: or visit Website:

Religious Services

Many denominations are streaming services on the internet and most have smartphone apps for almost all denominations. Find AM and FM Christian radio stations at

Unemployment Services

Nebraska Department of Labor

NEWorks File for unemployment insurance (UI) as soon as you receive notice you are being laid-off, furloughed, let go or your place of work is closed due to COVID. The Department of Labor has made this process more rapid and several requirements are being waived, such as searching for new work and the one-week wait period.

Resources for Lincoln and Lancaster County Residents

ALLO Internet Services Families who are eligible for the FCC Lifeline program with a student in the LPS district who qualify will receive 50 Mbps upload and 50 Mbps download internet and home Wi‐Fi service at their residence for $10. For more information on the Community Connect Program for families, visit

Bryan Health: COVID-19 Hotline 402-481-0500 nurses will answer medical questions about the COVID-19 coronavirus 24 hours a day, 7 days a week.

  • Telemedicine: Bryan Health ezVisit offers complimentary visits for individuals experiencing symptoms of an upper respiratory infection. Enter the promo code COVID19 at the payment screen and the visit will be free.
  • Testing: Access a free COVID-19 screening tool or download the Bryan Health ezVisit app. If you meet the criteria, you can then schedule a drive-through test. Screening and testing appointments may also be conducted by phone at 402-481-5121 Monday-Friday 8 a.m.-5 p.m.

Food Bank of Lincoln holds drive-through food distributions Monday-Saturday at multiple times and locations in the Lincoln area. View the schedule at The Food Bank has temporarily suspended its Lincoln Fresh mobile produce distribution and LPS Emergency Pantry programs. Fresh produce is available through the drive-through distributions.

myLnk (Lincoln/Lancaster County) provides lists of Lincoln resources regarding COVID-19

Youth Eviction Prevention Program:

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